• Can I Change The Delivery Date & Time?

    Can I Change The Delivery Date & Time?

    Can I Change The Delivery Date & Time?

    Yes, please email us at customerservice@eamart.com (Monday to Saturday at 9:30 am - 6:30 pm) 8 hours prior to your selected delivery time.

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  • Will There Be Any Fee For Change of Delivery Date & Time?

    Will There Be Any Fee For Change of Delivery Date & Time?

    Will There Be Any Fee For Change of Delivery Date & Time?

    There will be no fee if the order is not yet processed and must inform us 8 hours (Monday to Saturday at 9:30 am - 6:30 pm) prior to your selected delivery date & time. Otherwise, a S$10.00 redelivery fee will be imposed for each failed delivery.

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  • How Long Does It Take To Deliver?

    How Long Does It Take To Deliver?

    How Long Does It Take To Deliver?

    We deliver 6 days a week, excluding Sunday and Public holidays.

    Monday delivery slots limited to 5 p.m to 10 p.m only

    Tuesday to Saturday delivery from 9 a.m to 10 p.m.


    Select your preferred delivery date and time upon check out.

    1. After creating the delivery address, click "Next > Delivery Time"

    Delivery1

    2. Select your preferred delivery date and time

    Delivery2

    3. Want more options? Click on ">" for next page

    Delivery 3

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  • I have missed the delivery, can we redeliver the order?

    I have missed the delivery, can we redeliver the order?

    I have missed the delivery, can we redeliver the order?

    Yes, but there will be a redelivery fee of S$10.00.

    You may email us at customerservice@eamart.com or call us at 6257 9800 (Monday-Friday at 9:30 am until 6:30 pm).

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  • Can I Self- collect?

    Can I Self- collect?

    Can I Self-collect?

    Due to heavy traffic at our Fulfillment Center and for the safety of our customers and staffs, we do not allow self-collection.

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  • Do You Ship Overseas?

    Do You Ship Overseas?

    Do you ship overseas?

    No. We are sorry as we do not do international shipping

     

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  • Is there a Delivery Fee?

    Is there a Delivery Fee?

    Is There A Delivery Fee?

     

    All deliveries must meet the S$40 nett in a single receipt to enjoy FREE delivery. Otherwise, a delivery fee of S$4.99 will be imposed.

    * A minimum order of $40.00 is required for Merchant or freelance.

     

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  • Can I cancel my order?

    Can I cancel my order?

    Can I cancel my order?

    If we have already processed your order, you will be charged an administration fee of $10.00 for order cancellation. Please kindly contact us immediately to find out the status of your order to avoid any cancellation fee.

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