Help Center

How can I contact EAMart Customer Service?

You can email us at customerservice@eamart.com or call us at 6257 9800 (Monday-Friday at 9:30 am until 6:30 pm). 

I cannot log in, how can I fix this?

Please ensure you are accessing our website directly with a browser and not 3rd party apps such as Facebook or Dash.

Additionally, do kindly check to ensure the cookies and Javascript is enabled in your browser. We support most web browsers, Safari, Chrome, Firefox, Internet Browser, Edge and more.

Please let us know via email at customerservice@eamart.com if you still encounter a problem.

Where can I check and manage my credit card payment details?

Simply log in into your EAMART account, then go to My Accounts > My Account. Scroll down until the bottom of the page, you can see "Manage Save Cards".

How do I refer friends to join EAMART?

Refer your friends to shop at EAMART and get rewarded with a 1% rebate on all their complete purchases.

1. Simply log in to your EAMART account, click the human icon (My Account) > Friends List.

2. After clicking the "Friends List", you can see "Invite your friends" at the bottom page. You may invite your friends by entering their email address in the box and click "send" or copy the referral link and share it with your friends.

How can I change my email address?

Please email us at customerservice@eamart.com to further assist you.

How do I change my contact number? I can't receive OTP to purchase

Please email us at customerservice@eamart.com to further assist you.

I have not received the confirmation email link

Please email us at customerservice@eamart.com or call us at 6257 9800 (Monday-Friday at 9:30 am until 6:30 pm) so we can assist to re-sent the confirmation link to you.

* Sometimes the email might have ended up in your spam folder.

Unable to reset my password

Please email us at customerservice@eamart.com or call us at 6257 9800 (Monday-Friday at 9:30 am until 6:30 pm) so we can assist to send the link to you.


* Sometimes the email might have ended up in your spam folder.

How can I do Google review?

To proceed with your review, kindly click on the red button >" Click here to review us ".

After clicking the button, it will redirect you to the Google review page of EAMART.